Please note light cleaning of each suite will be conducted on Monday- Fridays. For long stay guests, full cleaning of the suite will be serviced on the 7th day of the stay. Requests for weekend cleaning or additional servicing must be requested to the Guest Services Team 24 hours in advance. Please note that all rooms can only accommodate 2 people. The hotel has no extra bed to accommodate extra people in the suites. All guest checking in at the hotel will be asked for a credit card at check in for a pre-authorization for accommodations and/or any extras that might occur during the stay. Furthermore, guests who have booked a prepaid reservation must check in with the same credit card that was provided to make the booking. We welcome small dogs under 22kg for 36 GBP per pet per night. The hotel has specific rooms only for guide dogs, which are subject to availability. All guests must contact the hotel before booking accommodations to ensure these specific rooms are available. Pet Fee Per Pet Per Night: 36 GBPGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.