Support

We're here to help. Reach out to us through any of the channels below.

Account Help

Questions about your account, bookings, or promotional codes?

support@voyabay.com

Emergency Support

Urgent issues with your current booking? We're available 24/7.

+1 (866) 338-3099via Nuitee

General Support

Need help with bookings, cancellations, or general inquiries?

Business Inquiries

Partnerships, press, or corporate travel inquiries.

+1 (857) 390-3054

Frequently Asked Questions

How do I cancel or modify my booking?

You can manage your booking directly through our booking portal. Click "Cancel or Modify Booking" on your booking confirmation, or contact our general support line.

What is your cancellation policy?

Cancellation policies vary by property. Check your booking confirmation for specific cancellation deadlines and any applicable fees.

How do I apply a promotional code?

Enter your promotional code at checkout before completing your payment. The discount will be applied automatically to eligible bookings.

When will I receive my booking confirmation?

You'll receive an email confirmation within a few minutes of completing your booking. Check your spam folder if you don't see it.